Your project will begin with our discovery process, where we listen to your needs and desires. Throughout the discovery, we will help balance your needs with the realities of technological trends, budget constraints, and built-in obsolescence to ensure we make your dream home a reality.
Now that your information has been gathered, a detailed report will be developed according to the plans. We put our system design team to work to define all aspects of the project functionality for each room. An extensive set of project drawings will be created to show graphically where all hardware and pre-wire drops will be located. In addition, all hardware and labor are defined with exacting detail. We will meet with you to deliver this information for review, get feedback, and the ultimate approval.
Engineering services are available on some of our projects, including smart home automation or commercial building automation. After you have signed off on the system design and project total, our team will plan and produce documents and drawings for the installation of technical solutions to not only meet your needs but ensure reliability and ease of use. A complete documentation package will be available to you at the completion of your project upon request.
Once the rough-in and trim phases are complete, we are ready to install the infrastructure such as conduit, low voltage wiring, and enclosure. We purchase all AV equipment and assemble as appropriate in our office or at the job site whether in the Fargo-Moorhead area or neighboring Minnesota cities like Detroit Lakes. The length of time for the implementation phase depends on the time frame of construction.
We strive to make everyone a client for life. We ensure that the investment you’ve made into your home is well protected and serviced with accuracy and diligence. We honor all manufacturer warranties plus a 12-month workmanship warranty.
Relax, we are now offering 24/7/365 support! As our valued client, you deserve a timely response to resolve any issues you may be having. With our dedicated service line, you will receive proactive monitoring and remote repair which will oftentimes troubleshoot potential issues before they even arise. If you need to contact our dedicated service line, a knowledgable technician is always available by; phone, email, text, or chat. Your system will then be accessed remotely and oftentimes repaired without a service call to your home.